Get in Touch With Us

If you have a question about one of our reviews, spotted something that needs updating, or simply want to tell us what you think of the site, this is the page to use. Below is how to reach us, what we can help with, and what happens once your message lands in our inbox.

How to Get in Touch

The best way to reach the Non Gamstop Casinos team is by email at [email protected]. We read every message personally, and a real person replies — not an automated system. To help us answer quickly, tell us upfront what your message concerns, for example a specific casino review, a bonus term you found confusing, or a general enquiry about the site.

We aim to respond within two working days. During busier periods it can take a little longer, but every message does get a reply.

What We Can Help With

We cover a broad range of topics related to online casinos operating outside GAMSTOP, so enquiries can vary widely. Common reasons readers contact us include:

• Questions about specific casinos — if you want more detail on a site featured on our best non GamStop casinos page, including how its welcome offer, wagering requirements or payment options work, let us know which casino and what you'd like clarified.
• Corrections and factual updates — online casino terms change often. Bonus percentages, free spin counts, minimum deposits and withdrawal limits are all subject to change by the operator. If you believe something we've published is out of date or inaccurate, we want to hear about it and will review the claim against current information.
• Bonus and wagering queries — readers frequently ask about how welcome bonuses, no-deposit offers, cashback and free spins interact with wagering requirements, game contribution rates, maximum bonus bet limits and cashout caps. We're happy to point you towards clearer explanations where our existing content doesn't cover your specific case.
• Payments and withdrawals — if you're trying to understand how debit card payments, bank transfers, e-wallets or cryptocurrency payments work for UK customers, including processing times, fees or currency conversion, you can ask us directly.
• Responsible gambling concerns — if you or someone you know is struggling with gambling, please say so in your message. We will point you towards independent support services such as GamCare, and explain how tools like self-exclusion, deposit and loss limits, or GAMSTOP exclusion periods work.
• Site feedback and content suggestions — if there's a topic around non GamStop casinos, sports betting, or casino payments you'd like us to cover in more depth, we welcome the suggestion.

A Note on What We Do Not Do

We are an independent research and review site. We do not process deposits, withdrawals or account verification on behalf of any casino, and we cannot resolve a dispute directly with an operator. If you have an unresolved issue with a specific casino — for example around a delayed withdrawal, a KYC or source-of-funds request, or a rejected bonus cashout — the correct first step is the casino's own customer support and its stated complaints procedure. We can, however, explain how these processes typically work and what to check before you raise a dispute, which is often useful context before you contact an operator directly.

Before You Get in Touch: A Few Things to Check

Some questions can be answered faster if you have a little detail ready:

• The name of the casino your question relates to, if applicable.
• Roughly when you read the content or noticed the issue, since offers and terms on non GamStop casino sites are reviewed periodically but can change between updates.
• Whether your question is about UK-specific matters, such as GBP account availability, PayPal availability, or how overseas gambling licences differ from UK Gambling Commission authorisation.

This isn't a requirement — a short message is fine — but it helps us give you a precise answer rather than a general one.

How We Handle Your Message

Every enquiry is read by a member of our editorial team before any reply is sent. We don't use canned responses for substantive questions. If your message points to something genuinely wrong or outdated in our coverage, we take that seriously, since accuracy on matters like wagering requirements, licensing and payment availability directly affects readers making real decisions about their money.

We're clear that this site's reviews and rankings, including any casino comparisons you see elsewhere on allispossible.org.uk, are based on independent research rather than customer testing of deposits or withdrawals. If your message relates to a claim we've made, feel free to ask what it's based on.

Next Steps

If your question is about which non GamStop casino might suit you, it's worth first checking our best non GamStop casinos guide, which compares welcome offers, wagering terms and payment options across the sites we cover. If that doesn't answer what you need, email us and we'll follow up directly.